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Consulting & Integration

From OPEX to CAPEX we support
all your business needs

Our experienced consulting and integration team is at the top of its game in identifying the latest customer-driven communication requirements. Through our own innovations and by leveraging best practices, we deliver and integrate solutions into innovative customer service centers. We have an experienced, highly accredited team of network and systems architects who design, deliver and integrate contact center solutions.

 

CCT offers a variety of services that support customers at various stages of their contact center development:

  • Consulting for strategy, build and operation of the industry's most advanced contact centers

  • Flexible financing options

  • System integration of legacy and new systems for contact center and unified communication solutions

  • Managed, hosting, hybrid and housing service

  • Project management for the duration of an installation or upgrading

  • Project coaching for existing teams that require periodic support

  • Design, integration and management of truly innovative on-premise, hosted and cloud-based network solutions and application services

  • Operation and lifecycle management

  • 24x7 client support and maintenance services