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In our projects we use comprehensive software solutions from well known vendors in the enterprise software market. With these products, we provide extensive experience and offer end-to-end solutions. We apply these extensive experiences as a basis for your integration project. The focus is on design, implementation and operation of integration, as well as optimizing the utilization during the entire life cycle.

 

Companies of all sizes rely on Avaya when it comes to modern communications for improvement efficiency, collaboration, customer service and competitiveness. CCT is an Avaya Saphire Resellers and co-delivery service partner. CCT ContactPro is an Avaya SPP Selected Partner Product and is sold by Avaya with a worldwide software reseller agreement. CCT is also an Avaya DevConnect Technology Partner and was awarded the DevConnect Technology Partner of the Year in 2015.

www.avaya.com/usa/portfolios/contact-centers

Genesys® makes over 25 billion of the world's best customer experiences possible every year. We put the customer at the center of our business, because we are firmly convinced that a positive customer relationship is the basis for good business results. Over 10,000 companies in more than 100 countries rely on the industry's No. 1 customer experience platform to create seamlessly orchestrated solutions for all customer interactions across all channels and build lasting relationships. Genesys, with its convincing track record in innovation and the never-ending desire to be the first to reach the goal, is the only company to be confirmed by the top industry analysts as a leader in both cloud and on-premise customer loyalty solutions. For more information, visit www.genesys.com

www.genesys.com

Microsoft helps small companies to large enterprises manage their contact centers effectively and efficiently with solution offerings that enable you to manage costs, drive to measurable outcomes, and deliver exceptional customer experiences.

www.microsoft.com

 

CafeX creates software that makes it simple for companies to transform digital engagement. Recently cited as a Gartner Cool Vendor for Unified Communications, CafeX powers contextual collaboration for websites and mobile applications in an Omnichannel environment to increase customer satisfaction and loyalty. CafeX enhances emerging WebRTC technology to create seamless in-app communication experiences across device platforms. In just two lines of code, businesses can embed video chat, co-browse, file share and perform other personalized engagement capabilities within applications. Enterprise integration software works with leading collaboration and contact center systems to unify the customer journey and protect existing IT investments. For more information about CafeX, please visit www.cafex.com or follow @CafeXComms.

www.cafex.com


Verint is a leading provider of solutions and services for enterprise workforce optimisation and security intelligence.

www.verint.com



Zang is a powerful communications platform-as-a-service to easily and quickly create voice and SMS applications - whether for a mobile device, computer or integrated into traditional phone systems. Zang offers affordable, scalable, and secure pay-as-you-go real-time communication tools. Zang delivers APIs with robust toolsets to help rapidly building products and systems


  • all-in-one collaboration service that is embeddable into the business workflow or process
  • business messaging that is scalable, reliable and highly secure
  • easy user adoption with a consumer app like user experience
  • quick simple to deploy for partners and customers

About Oracle PartnerNetwork
Oracle PartnerNetwork is a global business network of companies who deliver innovative software solutions based on Oracle software. Through access to Oracle’s premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today’s global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world's largest enterprise software company. http://oraclepartnernetwork.oracle.com


AudioCodes Ltd. (NasdaqGS: AUDC) designs, develops and sells advanced Voice-over-IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP & data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes’ underlying technology, VoIPerfectHD™, relies on AudioCodes’ leadership in DSP, voice coding and voice processing technologies. AudioCodes High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit

www.audiocodes.com


Collaborate anywhere, anytime, with anyone using Polycom video, voice, and content-sharing solutions. One-touch ease; audio and video with crystal-clear quality; enterprise-grade security, reliability and scalability

www.polycom.com


Infosim
Infosim® is a leading manufacturer of automated Service Fulfillment and Service Assurance solutions for Telcos, ISPs, Managed Service Providers, and Corporations. Since 2003, Infosim® has been developing and providing StableNet® to Telco and Enterprise customers. Infosim® is privately held with offices in Germany (Wuerzburg – Headquarters), USA (Austin), and Singapore. www.infosim.net


RMG Networks provides a real-time performance management Contact Center solution that seamlessly integrates with multiple platforms and data sources such as ACD, CRM, trouble ticketing and Salesforce.com.

www.rmgnetworks.com


Placetel is a service of finocom AG and was founded in 2007 in Cologne. The founding team developed Placetel because it was convinced that cloud telephony services will replace the classical telecommunications services in company communication. Since 2013 the Finocom AG is a subsidiary of the world's leading Unified Communication & Collaboration Provider BroadSoft Inc. As a Voice-over-IP pioneer and Technology leader in Unified Communication and Collaboration (UCC), BroadSoft has been listed on the stock exchange since 1998 on the market. BroadSoft Unified Communication has worldwide already over 12 million users. BroadSoft services are provided by service Providers and carriers in over 65 countries.

www.placetel.de


Product names are registered trademarks of their respective vendors.